How to Fix ReCaptcha tool functionality in Internet Explorer 11

Symptoms

You are using Internet Explorer 11, and Google's ReCaptcha tool Compatibility View Option does not display in a Web page (for example, CRCU's Password Management Tool page).

Configuration Steps

In Internet Explorer's (IE), select the Tools menu item in the top right corner of your screen. The tools menu in some cases appears as a gear (IE Tools gear image) icon in the upper right hand corner. Click it and select the option "Compatibility View Settings".

A new window will open:

Compatibility View Settings Window

Select the website domain (in our example, "upenn.edu") in the "Websites you've added to Compatibility View" Window then click "Remove". Click on Close button.

Remove site from Compatibility View Settings

The Recaptcha tool should now show up in your IE browser.